TQS iRoute reduced out-of-stocks while increasing delivery capacity by 20%

iRoute System – Mobile Pickup and Delivery Tracker

Having the right part delivered on time is critical in the dealer industry.
Universal Contract Logistics and Nissan Dealer Team met this challenge with TQS Technologies. Using TQS’ iRoute™ System solution, the company successfully reduced out-of-stocks while increasing delivery capacity by 20%.

Business Goals-Challenge:

  • Dealers want to know when their parts have been shipped and when they arrive.
  • Drivers want to report exceptions in real-time so dealers are notified of late shipments.
  • Corporate users want an overall picture of what’s been delivered and if they are on time.

SOLUTION:

iRoute System – Mobile Pickup and Delivery Tracker

iRoute is an on vehicle handheld pickup and delivery application developed by TQS Technologies to aid in providing carrier and courier companies with real time information.


The information is displayed on the iRoute web portal for global visibility. Whether being used for internal transportation management or for your clients and customer tracking requests, iRoute communicates and offers visibility to the pickup and delivery status via GPS tracking.


The mobile handheld which this application is designed for is the Motorola MC65 mobile computer. It is a ruggedized computer that incorporates many features in compact format. It operates via SIM card and can be set up with any of the mobile providers. This mobile computer has all the features of a SmartPhone. Application usage and permissions are set by the application administrators. TQS iRoute along with iGPS allows management of your transportation routes in real time. It gives visibility of your customers’ items and allows for real time exception and performance reporting via iRoute web portal.

BENEFITS:

Enhanced Visibility

Enhanced Customer Service: Through route planning and performance management, UCL enhanced customer service.

Targeted Management Strategies: Better decisions through territory optimization and planning enabled UCL to effectively implement management strategies and gain competitive advantage.

Corporate and Client Visibility: TQS iRoute along with iGPS allows management of the transportation routes in real time. It gives visibility of customers’ items and allows for real time exception and performance reporting via iRoute web portal.

Exception Management: Reports and alerts (ability to identify exceptions as they happen and instigate the appropriate issue resolution steps).